Care.com Review 2025 → Trusted Online Caregiver Site

Needless to say, finding a caregiver has never been easier with Care.com. This platform offers caregivers in various locations in the United States and beyond. Plus, all caregivers are screened and evaluated for high-quality standards. 

The following are 3 easy steps to get started:

• Browse caregivers near you

The first thing you should do is search for nearby caregivers by entering your zip code. Please login to your care.com account or sign up if you don’t already have one. Pick a caregiver you need, whether child care, senior care, or pet sitting.

After you’ve selected, read reviews and set filters to find the one that fits your needs.

• Share your care needs

Next, share a few details about your needs with your chosen caregiver. You may also want to review their profile to ensure you’ve made the right choice.

• Hire your caregiver

Here’s the last step. You will begin to get in touch to hire the caregiver.

Additionally, click “Apply to Jobs” on the website for caregivers who want to join the membership. Then, you must complete a background check before meeting the families that need you.

In addition, the company offers two kinds of memberships: Basic and Premium. It allows families to book caregivers on demand without a hitch.

Basic Membership

The advantage of basic membership is that no fee is required for every service. Instead, you can:

• Create your account
• Post a job
• Search and view profiles of local caregivers
• Get the access to see caregiver who applies to your job
• Use hiring guides and site tools

Premium Subscription

Meanwhile, if you want to become a premium member, you can get everything in the basic membership plus the following:

• Send booking requests to more caregivers at a time
• Get in touch with caregivers to set the schedule for interviews
• You have access to all background check results
• View and reply to applications 
• Free access to LifeMart Discount Program
• Get Unlimited Background Checks add-on
• Receive a discount on HomePay tax services

So, which one you’ll choose? Click the following link to begin! 

You can easily access care.com through its website and mobile app. The care.com app is available for both Android and iOS users. It has a user-friendly interface that helps you to browse caregivers or for caregivers who want to apply to jobs.

Overall, the app is simple and easy. So, let’s download the app and enjoy how easy it is to hire a reliable nanny. 

In terms of prices, each caregiver’s rates differ depending on their experience and location. The price ranges from $15-23/hr with 5 years of experience.

You can see the price of each caregiver on the website page, complete with their working hours. Thus, you can choose which one matches your needs.

In addition, caregivers must pay a paid membership to apply for caregiver jobs. If you require further information, please use the customer service number on your credit card billing statement for assistance. 

Both Care.com and Sittercity are excellent platforms for finding reliable caregivers. But which one is the best? Let’s find out below!

Finding a caregiver on care.com has a lot of perks. However, there are also flaws you need to be aware of:

Care.com is the largest online platform for families looking for reliable, trusted caregivers. They provide professional care, whether babysitters, senior care, pet care, tutors, or housekeepers, to keep your life running smoothly. 

Other than that, this platform is also dedicated to caregivers who want to find a job. Regardless of your experience, you can get your job as long as you pass the background checks.

As part of our review, we’ve compiled honest testimonials from people using care.com’s services. It can help you determine whether this is the website you’re looking for. So, here are care.com reviews from customers:

• App Store: 4.3/5 stars from 26.8k+ reviews
• Google Play: 2.9/5 stars based on 21.2k+ reviews
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Let us begin with the first review. One customer gave a 5-star review on this site. She said:

A good website with a user-friendly interface. It also has good selection of caregivers, and the ability to research. Great customer service. 

As you can see, one customer seems so excited about this site. It helps her find an experienced caregiver with excellent service. 

Moreover, another customer commented:

All my experiences were great. The care that Priscilla Maupin gave to my dad was amazing and the assistance that Hanniegrace gave this week when handling his account (he passed away) was also exceptional…

At this point, there are no significant problems while using care.com. Its user-friendly website really helps simplify navigation.

Then, another comment on Reddit:

That’s where I found my current job. So far, it’s my favourite job yet. I personally only keep it for parents contacting me I never reach out to parents on it …

Meanwhile, applying for a job at care.com is so easy. This platform has a great interface to help the applicant get a job.

Overall, the customers posted positive feedback after using this excellent platform. In case you still need to read more reviews, jump to the website to see the “reviews” section. Or read the reviews on other platforms like BBB, Yelp, and Trustpilot. 

Yes! Care.com is worth trying. This platform gives you the convenience of hiring professional caregivers who are ready to fulfill your needs. Additionally, each caregiver completes the screening process to ensure reliability and safety. 

Further, care.com site is easy to navigate. Its user-friendly interface is excellent, so you can get what you need in just a minute. In addition, you can see the rates of each caregiver in detail, along with their profile reviews.

Unfortunately, care.com does not accept refunds for family Premium Subscriptions. When you join a Premium Subscription, you’re agreeing to pay upfront for the full month. 

However, you may cancel your Premium subscription at any time to become a Basic membership. If you wish to cancel, the payment processing date of your subscription will be displayed in your account.

If you are a member with a Basic membership, you can visit Frequently Asked Questions for any questions you may have. You can also contact the customer service team via email or live chat as long as you’ve already upgraded your account.

Meanwhile, for a Premium member, you can contact the member care billing team using the phone number on your credit card billing statement.

But, if you’re new to the brand and have some questions, send your questions via direct message on social media:

Facebook: caredotcom
Instagram: caredotcom
Twitter: @CareDotCom